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Content Authoring, Review, & Publishing

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What is mDocket ?

MERP Systems created mDocket, which uses Microsoft Word as its prime tool for organizing both structured and unstructured content. Whether it is for knowledge management or public use, the mDocket accelerator solution developed by MERP assists content authors in creating or updating content, obtaining reviews, approvals, and publishing these documents to a shared repository. This tool facilitates the creation of new policy documents based on a specified policy framework. mDocket allows users to define a policy based on a specified policy domain and add assertions to the policy. In addition, mDocket also allows business users to attach the policy to a binding compliance document.

Challenges

  • Fragmented and inefficient document management
  • Lack of collaboration, coordination, transparency, and review
  • Increased risk of non-compliance
  • Manual document workflows increase administrative costs
  • Difficulty accessing and managing documents
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Success Factors

  • Efficient end-to-end online content management to simplify updates
  • Enhanced collaboration and review process
  • Alerts to new required changes that minimize delays
  • Compliance risk reduction

Value-Added Features

  • User-friendly application interface with customized, automated workflows
  • Automated, customizable workflows
  • Automated compliance validation with alerts to identify problems
  • Advanced reporting and audit features
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COTS vs Custom vs Accelerator

Pure COTS solutions typically incur higher license costs and are not very flexible. Customers pay for capabilities they do not need, and often pay to develop features the COTS will lack. COTS systems require changing business processes to match the features, functions, and flows of the COTS product, rather than adapting the product to customer needs. Custom-created software provides exactly what customers need, but takes much longer to develop (adding substantially to the cost), and the customer is at risk if the developing company becomes unavailable. MERP adapts the features of our core product to meet customer needs, rather than forcing those needs into a narrowly defined COTS solution. With top developers experienced in creating dozens of similar solutions, MERP can rapidly deliver a customized product at minimal cost.